How digital help works
We're always at the other end of the phone. Give us a call to
unload your
digital problems – we'll sort out all the technical kinks.
- Diagnose your problem
- We'll find the problem, explain it to you, and tell you how
we plan to fix it.
- Offer an easy solution
- We offer a safe, fast & affordable IT service, and we
absolutely won't do anything without your consent. Pay Per Fix
starts at just $30.
- Fix Remotely
We'll get to work using our remote control technology
that (with your permission) lets us operate on your desktop and
fix the problem directly.*
*You can pick up some tips by watching what
we're doing or put your feet up instead and we'll give you a
call back when we're done.
For something like removing a virus, it will usually take 30
to 60 minutes for us to fix. If it's something we can't fix over
the phone, our Local Service team can come and visit you
instead.